This document establishes the conditions governing the use of the web microbioma.es and the purchase of products offered therein.
If you have any questions related to the General Contracting Conditions or the Privacy Policies, you can contact us at the contact channels indicated in the following point.
The sale of articles through this web page is carried out by SOLUCIONES AGROMARKETING, SL, a Spanish company domiciled at C / José Marín Camacho, 20,30530, Cieza, MURCIA, and B73907842, with telephone number 656995661 and email congreso @ microbioma.es.
YOUR DATA AND YOUR VISITS TO THIS WEB PAGE
USE OF OUR WEB PAGE
By using this website and placing orders through it, you agree to:
Make use of this web page only to make legally valid inquiries or requests.
Do not place any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the pertinent authorities.
Provide us with your email address, postal address and / or other contact information in a truthful and accurate manner. Also, you agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to process your order. By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
HOW TO MAKE AN ORDER
To place an order, you must follow the online purchase procedure, choosing first the products that may be of your interest, filling in all the data that are mandatory during the procedure and finalizing confirming the purchase.
Next, you will receive an email acknowledging receipt of your order. Also, we will inform you by email when your order is being sent to you.
TECHNICAL MEANS TO CORRECT ERRORS
In the event that you detect that an error has occurred when entering your personal data during your registration as a user of this website, you may modify them in the “My Account” section.
This web page shows confirmation windows in various sections of the purchase process that do not allow the order to continue if the data of these sections have not been correctly provided. Also, this web page offers the details of all the items that you have added to your basket during the purchase process, so that, before making the payment, you can modify the details of your order. If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service, on the phone or at the email address mentioned above, to correct the error .
The form of payment for purchases will be selected during the purchase process and the payment, according to the chosen form, will be made at the end of the purchase process and will be an essential condition for the formalization of the same.
The accepted forms of payment are the following:
Payment will be made through any of the following means:
Transfer: If you choose the payment by bank transfer at the end of the purchase process, you will specify the number of the number to which the transfer must be made, as well as a reference number that must be specified at the time of the transfer. Once your payment is confirmed, we will proceed to send your order.
Purchases by credit or debit card: the user must provide the name of the cardholder, the number, the expiration date and the CVV. All the information will be processed through the POS terminal of the NOMBRE BANCO bank.
Payment with PayPal: PayPal allows consumers who have email to send payments on the Internet in a safe, convenient and profitable way. PayPal’s network is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time.
For more information you can visit the Paypal website: http://www.paypal.com.
The registration to the congress will be available, once the purchase is made through the web, and will be sent by email within a period of _____ hours.
If for any reason there is a delay in the shipment, we will inform you of the estimated delivery time.
If there is any error in your received order, please contact us and we will inform you of the best way to solve the error at no cost to you.
TAX ON ADDED VALUE AND BILLING
In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the articles will be understood to be located in the territory of application of the Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla.
The applicable VAT rate will be the legally valid one at all times depending on the specific article in question. In the orders with destination to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of taxes and duties in accordance with current regulations in each of these territories.
The client can download the invoice of the purchases made by accessing the order history with his user password. However, the customer can request at any time that a copy of the corresponding invoice be sent by telematic means or on paper, at his / her choice.
The user may revoke the purchase or withdraw from the contract within 14 calendar days without the need for justification. The withdrawal period will expire after 14 calendar days from:
The user is entitled to the refund of the registration fee in the following terms and conditions:
Cancellations must be informed in writing, by sending an email to email@example.com. Cancellations informed by any other means are not accepted. In this email must include all the information of the registration, including Name of the event, name and surname of the interested party and contact information.
Only returns will be accepted due to force majeure duly justified. The refund will be made by bank transfer in the name of the person who made the payment.
The contractual guarantee offered is that established in Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Clients and Users.
SOLUTIONS AGROMARKETING, S.L. will respond to the lack of conformity that is manifested within two years from the delivery, provided that the client has informed us of such lack of conformity within two months of having knowledge of it.
Except as expressly provided otherwise in these Conditions, our liability in relation to any product purchased on our website will be strictly limited to the purchase price of said product.
INDUSTRIAL AND INTELLECTUAL PROPERTY
You acknowledge and consent that all copyright, registered trademark and other rights of industrial and intellectual property over the materials or content that are provided as part of the web page correspond to us at all times or to those who granted us a license for its use. You may make use of such material only in the form in which we expressly authorize it or those who granted us a license for its use. This will not prevent you from using this webpage to the extent necessary to copy the information about your order or Contact data.
VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS
You must not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful or harmful.
You will not try to have unauthorized access to this website, to the server in which said page is hosted or to any server, computer or database related to our website.
You agree not to attack this website through a denial of service attack or a distributed denial of service attack.
Failure to comply with this clause could entail the commission of infractions typified by the applicable regulations. We will report any breach of this regulation to the competent authorities and cooperate with them to discover the identity of the attacker.
Likewise, in case of breach of this clause, you will immediately cease to be authorized to use this website.
We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other program or material that is technologically damaging or harmful to your computer, computer equipment, data or materials as a result of using this website or of the download of contents of the same or those that it redirects.
LINKS FROM OUR WEB PAGE
In the event that our website contains links to other web pages and third-party materials, these links are provided for informational purposes only, without our having any control over the content of such web pages or materials. Therefore, we accept no responsibility for any damage or loss arising from its use.
The applicable regulations require that part of the information or communications that we send you are in writing, however, by using this website you accept that most of these communications with us are electronic.
We will contact you by email or we will provide information by posting notices on this website.
For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law.
The notifications that you send us should preferably be sent through our contact form. In accordance with the provisions of the previous clause and unless otherwise stipulated, we may send communications either to the e-mail or to the postal address provided by you when placing an order.
It will be understood that the notifications have been received and have been correctly made at the same time they are posted on our website, 24 hours after an email was sent, or three days after the date of postage of any letter.
EVENTS OUTSIDE OF OUR CONTROL
We will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events caused by force majeure.
The causes of force majeure shall include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and, among others, the following:
Strikes, lockouts or other industrial action.
Civil commotion, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or war preparations.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
Impossibility of the use of trains, boats, airplanes, transport of motor or other means of transport, public or private.
Inability to use public or private telecommunication systems.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.
It will be understood that the obligations will be suspended during the period in which the cause of force majeure continues, and we will have an extension in the term to fulfill said obligations for a period of time equal to the duration of the force majeure event.
We will use all reasonable means to end the cause of force majeure or to find a solution that allows us to fulfill our obligations despite the cause of force majeure.
The lack of requirement on our part of the strict compliance on your part of any of the obligations assumed by you under a contract or these Conditions or the lack of exercise by us of the rights or actions that could correspond to us of said contract or of the Conditions, shall not imply waiver or limitation in relation to said rights or actions nor shall it exempt you from complying with such obligations.
No waiver on our part of a right or concrete action will imply a waiver of other rights or actions derived from a contract or the Conditions. No waiver by us of any of these Conditions or rights or actions arising from a contract will take effect, unless it is expressly stated that it is a waiver and is formalized and communicated to you through the various means of contact you gave us.
If any of these Conditions or any provision of a contract, were declared null and void by a final decision issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.
OUR RIGHT TO MODIFY THESE CONDITIONS
We reserve the right to modify these Terms and Conditions. We will keep you informed of the substantial changes made to them. These will not have retroactive character and, except for possible exceptions according to the specific case, they will be of application after 10 days of the date of their publication in the corresponding notice. If you do not agree with the changes made, we recommend not using our website.
APPLICABLE LEGISLATION AND JURISDICTION
The use of our website and the purchase contracts for registration to the congress through said website will be governed by Spanish legislation.
These General Conditions are subject to and will be governed in accordance with the provisions of the laws of Spain, in particular in:
Law 7/1998, of April 13, on General Contracting Conditions,
Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws,
Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 /EC,
Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce.
The parties submit, for the resolution of conflicts and renouncing any other jurisdiction, to the Courts and Tribunals of the domicile of the consumer.
COMMENTS, SUGGESTIONS, COMPLAINTS AND CLAIMS
Your comments and suggestions will be welcomed. We kindly ask you to send us such comments and suggestions, as well as any questions, complaints or claims through our contact form, telephone number or postal address or email address indicated in Clause 2 of these General Contracting Conditions.
In addition, we have official complaint forms available to consumers and users. You can request them by calling 656995661 or through our contact form.
Your complaints and claims to our customer service will be handled as soon as possible and, in any case, within a maximum period of one month. Likewise, they will be registered with an identification key that we will put in their knowledge and will allow you to follow up on them. If you, as a consumer, consider that your rights have been violated, you can send us your complaints through the email address firstname.lastname@example.org in order to request an out-of-court settlement of disputes.
In this sense, if the acquisition between you and us has been made online through our website, in accordance with EU Regulation No. 524/2013, we inform you that you have the right to request an extrajudicial dispute resolution with us on consumer matters accessible through the address https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES